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- Director of Communications
Description
The Director of Communications provides leadership for the University's communications function, overseeing institutional messaging, content strategy, internal communications, editorial planning, and reputation management. This role is responsible for ensuring that University communications are accurate, consistent, timely, and aligned with institutional priorities while fostering meaningful engagement with internal and external audiences.
Working collaboratively with the Director of Marketing, the Director of Communications provides strategic guidance on institutional messaging and content development while ensuring that communications efforts support the University's mission, values, and strategic objectives.
Duties and Responsibilities
- Lead the development and implementation of the University's communications strategy, ensuring alignment with institutional priorities and executive leadership objectives.
- Serve as the University's primary authority on institutional messaging, voice, tone, and communication standards.
- Support public relations efforts to ensure alignment across platforms and audiences.
- Provide strategic counsel and communications guidance to senior leadership regarding institutional initiatives, sensitive issues, and matters that may affect the University's reputation or public perception.
- Oversee the planning, development, and distribution of institutional communications across internal and external channels.
- Direct the University's editorial strategy, content planning, and storytelling efforts to ensure consistent communication of institutional priorities, accomplishments, and impact.
- Provide leadership for internal communications initiatives that support employee engagement, organizational awareness, institutional alignment, and effective dissemination of information.
- Oversee communications related to major institutional milestones, academic initiatives, commencement activities, University-wide announcements, and other strategic communications priorities.
- Collaborate with Academic Affairs, Student Affairs, Enrollment Management, Institutional Advancement, Athletics, and other University divisions to ensure effective communication and alignment of messaging across the institution.
- Partner with the Director of Marketing to ensure consistent application of institutional brand standards, messaging frameworks, and audience engagement strategies.
- Establish editorial standards, communication workflows, and content governance practices to improve consistency, responsiveness, and effectiveness across internal and external communications.
- Monitor emerging issues, communication challenges, and reputational considerations and provide recommendations to university leadership regarding appropriate communication strategies.
- Supervise and develop assigned personnel, fostering a culture of collaboration, accountability, innovation, and service excellence.
Qualifications
Required Qualifications
- Bachelor's degree in Communications, Journalism, Public Relations, English, Marketing, or a related field.
- Five (5) years of progressively responsible professional experience in communications, public relations, journalism, content development, marketing communications, or a related field.
- Two (2) years of experience leading projects, teams, programs, communication initiatives, or organizational efforts.
- Demonstrated experience developing and implementing communication strategies, content initiatives, or public-facing communications.
- Experience collaborating with multiple stakeholders and managing competing priorities in a complex organizational environment.
- Strong written, verbal, and interpersonal communication skills, including the ability to communicate effectively with diverse audiences.
Preferred Qualifications
- Master's degree in Communications, Public Relations, Journalism, Marketing, Higher Education Administration, Business Administration, or a related field.
- Seven (7) or more years of progressively responsible professional experience in communications, public relations, journalism, content strategy, marketing communications, or related areas.
- Three (3) or more years of supervisory or leadership experience with responsibility for personnel, strategic initiatives, communication planning, or organizational programs.
- Experience in higher education communications, public relations, media relations, journalism, or nonprofit communications.
- Experience advising senior leadership or supporting executive communications.
- Experience developing editorial strategies, content governance practices, or institutional messaging frameworks.
- Experience managing communication efforts related to organizational change, strategic initiatives, crisis communications, or reputation management.
- Experience utilizing communication metrics, audience insights, or engagement data to inform planning and decision-making.
FLSA: Exempt
Before hiring, the final candidate(s) must successfully pass a pre-employment background investigation, including information obtained from social media and other internet sources.
Application Instructions
To Apply: When you select "Apply Now," you will be prompted to provide the following:
- Cover Letter.
- A current resume or CV.
- Transcripts of all college work. Unofficial transcripts will suffice for application. Official transcripts must be submitted immediately upon employment.
- Email and phone number of three professional references. Reference letters may be requested later.
Equal Employment Opportunity Statement
The University of West Alabama does not discriminate on the basis of race, religion, hearing status, personal appearance, color, sex, pregnancy, political affiliation, creed, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability (including perceived disability), age, marital status, sexual orientation, gender identity, gender expression, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other protected category under applicable local, state, or federal law, including protections for those opposing discrimination or participating in any grievance process on campus, with the Equal Employment Opportunity Commission, or other human rights agencies.
AA/EO Employer.
Minority applications encouraged.
