Description

Crayola has inspired children to express their creativity since 1903. Crayolians take pride in fulfilling our mission of helping parents and educators raise creatively alive children around the world. Join our team and be part of an iconic brand that develops quality art products and experiences that are loved by families and preferred by teachers. Our company culture is mission focused, and encourages fun, collaboration, transparency, and helping others. Crayola believes our workforce benefits from a broad spectrum of diverse ideas and perspectives which enables us to understand our consumers better.

The Assistant Manager, Group Sales drives new and repeat group business for the Crayola Experience by developing and executing strategic sales initiatives. This role focuses on increasing attendance and revenue across school groups, corporate events, social markets, and bus tours, while building and maintaining strong client relationships. In addition to generating new business, the role leads a sales team, supports seamless execution of contracted groups, and delivers regular reporting and forecasts to ensure goals are met and exceeded.

Interested candidates should apply online through the Crayola Careers portal at Crayola Experience Colorful Careers. Applications must be submitted via the Crayola website for consideration.

Requirements

Assistant Manager, Group Sales - Crayola Experience, Orlando, FL

GENERAL SUMMARY:

Create a group sales strategy to generate new and return business to the Crayola Experience. Develop sales territories and generate incremental profitable revenues from bus groups, social markets, meetings, and corporate groups.  Educate the local and external markets on the Crayola Experience.  Direct the Group Sales staff on all aspects of newly contracted groups.  Provide weekly/monthly reports by category and plan forecasts for Group Sales.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Achieve annual sales goals and objectives.
• Responsible for all department ticket sales by managing group sales force and contacting new group accounts weekly to promote visitation to the Crayola Experience.
• Achieve sales goals established with the department manager and general manager.
• Prepare and distribute daily, weekly & monthly reports for various Group Sales categories affected by all group business.
• Provide weekly/monthly reports and budget forecasts for Group Sales.
• Establish a weekly call pattern that will generate new accounts and service existing accounts for new and return business.
• Manage Group Sales team in generating new and prior group business via sales calls, telemarketing, sales blitzes, email blasts, newsletters, mailings, tradeshows, etc.
• Cooperate and work with other departments, in sharing leads and/or any other activity that will generate new business.
• Coordinate with other department managers to communicate and accommodate special group events and planning needs.
• Coordinate exhibit setup and development and represent Crayola Experience at tradeshows.
• Oversee collateral material distribution in the market to increase awareness of the Crayola Experience.
• Develop sales tools, collateral, kits, etc.
• Oversee the billing and collection of all Group Sales and post charges and payments accordingly.
• Manages sales team employees; including training, time/attendance, and performance management.
• Participate in the Manager of the Day rotation and assumes overall management responsibility across all department in that role

JOB SPECIFICATIONS:

• Must have at least 5 years of sales experience.
• Previous experience managing a sales team.
• Previous experience developing sales presentations, sales collateral & kits.
• Previous experience in sales forecasting preferred.
• Must be flexible and available to work days, evenings, weekends, and holidays as needed.
• Must have reliable transportation (properly insured and registered vehicle) for travel to potential customer sites.
• Demonstrated ability to adhere to appropriate guest service, admission, and programming procedures and policies.
• PC proficiency and experience with CRM required.
• Strong interpersonal and organizational skills required.
• Effective oral and written communication skills coupled with strong interpersonal skills.
• Must have a good command of the English language, both written and verbal.
• Demonstrated ability to manage multiple functions and multitask.

SUPERVISORY RESPONSIBILITIES:

• Carries out supervisory responsibilities following the organization's policies and applicable laws.  This position will supervise multiple Group Sales personnel. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL CONDITIONS:

The physical demands described here represent what must be met by an employee to perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear.  The employee is regularly required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.  The employee must regularly lift and/or move at least 40 pounds.  Specific vision abilities required include close vision and the ability to adjust focus. 

DISCLAIMER:  The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

WHY CRAYOLA?

• Kid Inspired Culture
• Free Admission to Crayola Experience for Employees
• Community Volunteerism Opportunities
• Annual Bonus Potential for all Full-Time Employees
• Company Matched 401k & Employee Value Sharing Plan
• Comprehensive Healthcare Benefits for Eligible Employees
• Education Assistance Program
• Wellness Programs
• Employee Resource Groups
• Generous Product Discounts Onsite & Online
• Company Sponsored Employee Events
• Discounts on a wide variety of products and services – automotive, electronics, fitness, travel and entertainment

Green is our favorite color!
Crayola cares about the environment and responsibly makes the products you love. Learn more about Crayola’s creative solutions for greener tomorrows: https://www.crayola.com/about-us/sustainability

Crayola is committed to providing competitive market compensation.  Our pay ranges are established using reliable market data and consider factors such as job responsibilities, industry benchmarks, and geographic location.

Individual starting pay is determined by a candidate’s skills, experience and qualifications.  This role is eligible to participate in an annual incentive plan as per plan guidelines.  For a full list of Crayola benefits, please visit https://www.crayola.com/company/employee-benefits.

No phone calls please.

Search Firm Representatives - Please Read Carefully:
Crayola LLC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Crayola LLC via e-mail, the Internet, or directly to hiring managers at Crayola LLC in any form without valid written search agreement in place for that position will be deemed the sole property of Crayola LLC, and no fee will be paid in the event the candidate is hired by Crayola LLC as a result of the referral or through other means. 

Search firms are essential to the recruitment and staffing efforts at Crayola LLC, and we value the partnerships we have built with our vendors. For this reason, Crayola LLC has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by Human Resources at Crayola LLC in place for the specific position in order for a fee to be paid for any candidate referrals.